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Right of Withdrawal
Under the EU Consumer Rights Directive (2011/83/EU), as a consumer, you have the right to withdraw from your purchase within 14 days of the date you received the item, without giving any reason.
How to exercise your right of withdrawal
Fill out the form below and send it to us, or use the template below to submit it via email or mail.
Withdrawal Form
To: ACQUO of Sweden
Email: info@acquoofsweden.com
Address: Albrektsvägen 79-81, 60350 NORRKÖPING, Sweden
I/We hereby give notice that I/we are withdrawing from my/our purchase agreement regarding the following items:
• Ordered on: _________________
• Received on: _________________
• Order number: _________________
• Product name: _________________
Consumer’s name: ___________________________
Consumer’s address: ___________________________
Consumer’s email: ___________________________
Date: _________________
Signature (paper form only): ___________________________
What happens after you submit the form?
- We will confirm receipt of your cancellation notice.
- Return the item within 14 days of submitting the cancellation form.
- A refund will be issued within 14 days of our receipt of the item.
- Return shipping costs are the customer’s responsibility.