The boot models from ACQUO of Sweden have been renamed to better reflect their Swedish identity and design heritage.

Previous name -- Current name

Piccadilly -- Svea

Madison -- Karin

Lissabon -- Saga

Casablanca -- Frida

Oxford -- Greta

Lexington -- Lisa

Valencia -- Eva

Savannah -- Ingrid

Broadway -- Vega

Manhattan -- Elsa

Only the model names have changed. The design, shaft heights and heel heights of each model remain unchanged.

Explore the current models in our online store.

You can find detailed measurements for ACQUO of Sweden rubber boots in our Size Guide, which is also linked on each boot model's product page.

Our Size Guide includes measurements for foot length, ankle circumference and calf circumference to help you compare your measurements with the dimensions of our different boot models.

For the most accurate foot measurement, stand with your full body weight on the foot you are measuring. We recommend choosing a boot with an inner length approximately 1–1.5 cm longer than your measured foot length to allow sufficient room for comfort.

Since fit preferences and individual measurements vary, we recommend carefully reviewing the Size Guide before placing your order to determine which size and model best suits you.

ACQUO of Sweden rubber boots are available in EU sizes 37–46.

Our collection includes both knee-high and over-the-knee rubber boots, designed to combine timeless Swedish design with comfort and elegance.

To find the right size, please refer to our Size Guide, where you can compare your measurements with the internal dimensions of our boots.

ACQUO of Sweden rubber boots are available in a variety of shaft and heel heights, offering different silhouettes to suit individual preferences.

Shaft heights: Our collection includes knee-high and over-the-knee rubber boots with shaft heights ranging from approximately 40 cm to 80 cm, depending on the model.

Heel heights: ACQUO rubber boots are available with two heel heights: a low 1.5 cm heel or an elegant 6 cm heel, depending on the design.

For detailed measurements of each model, including shaft height, shaft circumference and heel height, please consult our Size Guide.

You can also explore the different styles in our online store.

ACQUO of Sweden boots are crafted from soft, flexible natural rubber that adapts to your movements while maintaining its original shape.

Unlike leather footwear, natural rubber does not stretch or gradually become larger with wear. You should therefore not expect your ACQUO rubber boots to loosen significantly over time.

For the best possible fit from the beginning, we recommend checking your foot, ankle and calf measurements against our Size Guide before placing your order.

If you wish to cancel or make changes to your ACQUO of Sweden order, please contact us as soon as possible at info@acquoofsweden.com.

Please include your order number and clearly explain whether you would like to cancel your order or request a change.

Cancelling or changing an order

We will check whether your request can still be accommodated. Once an order has been processed or dispatched, cancellation or changes may no longer be possible.

Adding products to an existing order

Unfortunately, it is not possible to add additional products to an order once it has been placed.

If you would like to purchase more products, please place a separate order through our online store. Each order is processed separately, and applicable shipping costs are calculated individually at checkout.

If your order has already been shipped

If you wish to cancel an order that has already been shipped, you can request a return after receiving it, in accordance with our Return & Refund Policy.

Please note that applicable return shipping costs are the responsibility of the customer.

ACQUO of Sweden accepts payments by Visa, Mastercard and American Express through our secure online checkout.

All prices in our online store are displayed in euros (EUR), and all orders are charged in EUR.

If your bank account or payment card uses a different currency, your bank or card provider may automatically convert the payment into your local currency. The exchange rate and any applicable currency conversion fees are determined by your bank or payment provider.

Additional payment methods may be available depending on your country and the options displayed at checkout.

You can review the available payment methods before completing your purchase.

ACQUO of Sweden products are available exclusively through our official online store. We do not currently sell our products through physical retail stores or accept orders by email or phone.

Ordering through our website allows you to explore our collections, check current product availability and complete your purchase securely.

If you have any questions before placing your order, please contact us at info@acquoofsweden.com. We will be happy to assist you with product information and general ordering enquiries.

Once you have successfully placed an order at ACQUO of Sweden, an order confirmation is automatically sent to the email address provided during checkout.

If you haven't received your order confirmation, please check your spam or junk mail folder, as automated emails can sometimes end up there.

If you still cannot find it, please contact us at info@acquoofsweden.com with your full name and the email address used when placing your order. We will be happy to help you check your order status.

Once your ACQUO of Sweden order has been dispatched, you will receive a shipping confirmation email containing a tracking link.

You can use this link to follow your shipment and check its delivery status directly with the shipping carrier.

Please note that tracking information may take some time to update after your order has been dispatched.

Lost or missing packages

If your package is lost or does not arrive, please contact us at info@acquoofsweden.com and include your order number.

We will investigate the delivery with the shipping carrier and ensure that you either receive the products you ordered or receive a refund if the shipment cannot be delivered.

ACQUO of Sweden is committed to ensuring that customers receive the products they have paid for.

ACQUO of Sweden offers worldwide shipping, with delivery times typically ranging from 2 to 7 days, depending on your destination and the shipping service used.

Shipping costs:

• Free worldwide shipping on orders of €295 or more.
• European Union (EU): €25 for orders below €295.
• Outside the EU: €85 for orders below €295.

Orders are normally delivered to a local pickup point.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link so you can follow your delivery.

Please note that delivery times may be affected by customs clearance, public holidays or other circumstances beyond our control.

For deliveries outside the EU, any applicable customs duties, import taxes or additional clearance fees are the responsibility of the customer.

You can check the current availability of ACQUO of Sweden products directly in our online store.

Visit the product page and select your preferred colour, size or other available product options. The page will show whether your selected product is available to order.

Stock availability may vary between products, models, colours and sizes.

Please note that adding a product to your shopping cart does not reserve it. Products are only secured once your order has been successfully completed.

If your preferred product is currently unavailable, we recommend checking our website regularly for updates.

If you have any questions about product availability, please contact us at info@acquoofsweden.com.

If you wish to return a product or order a different size, colour, model or product from ACQUO of Sweden, please follow the instructions below.

Returns

You have 14 days from receiving your order to request a return.

1. Contact us before returning your product. Email info@acquoofsweden.com within 14 days of receiving your order to request return instructions.
2. Prepare your return carefully. Products must be returned unused, undamaged and in their original condition, with all original labels attached, in their original packaging, and accompanied by the packing slip and all materials received with the order.
3. Arrange return shipping. Customers are responsible for arranging and paying the return shipping costs, except when returning a faulty product.

Once we receive your return, we will inspect the product and notify you regarding your refund.

Exchanges

ACQUO of Sweden does not offer direct exchanges due to our current fulfilment and logistics procedures.

If you would like a different size, colour, model or product, please follow these steps:

1. Contact us to request a return. Email info@acquoofsweden.com within 14 days of receiving your order to request return instructions.
2. Prepare your original product for return. Make sure it is unused, undamaged and in its original condition, with all original labels attached, original packaging, packing slip and accompanying materials.
3. Arrange and pay for return shipping. Customers are responsible for return shipping costs, except when returning a faulty product.
4. Place a new order. Visit our online store to order your preferred size, colour, model or product. You do not need to wait for your refund before placing your new order.

Once your returned product has been received and inspected, we will notify you regarding your refund.

Please note that the ACQUO coffee table book Step into the World of ACQUO is not eligible for exchange.

For complete information about returns and refunds, please read our Return & Refund Policy.

Once we have received your returned product, we will inspect it to ensure that it meets our return conditions.

After your return has been approved, we will process your refund as quickly as possible and notify you by email.

How will I receive my refund?

Refunds are issued to the original payment method used when placing your order. The time it takes for the refunded amount to appear in your account may vary depending on your bank or payment provider.

If you have not received your refund after receiving our confirmation, we recommend checking with your bank or payment provider first.

If you have any questions about the status of your refund, please contact us at info@acquoofsweden.com and include your order number.

For complete information about returns and refunds, please read our Return & Refund Policy.

Each ACQUO of Sweden order can only be shipped to one delivery address.

If you would like to send ACQUO of Sweden products to different addresses, please place a separate order for each delivery address through our online store.

Each order will be processed and shipped separately, and the applicable shipping costs will be calculated individually at checkout.

When your ACQUO of Sweden order arrives at a local pickup point, you will normally receive a notification from the shipping carrier with information about where and when you can collect your package.

The length of time your package is held at the pickup point depends on the shipping carrier and the destination country.

We recommend collecting your package as soon as possible and checking the collection deadline stated in your delivery notification.

Uncollected packages

If your package is not collected within the specified period, it may be returned to ACQUO of Sweden.

A fee of €60 applies to uncollected packages returned to us to cover the additional shipping and handling costs.

If you have any questions about your delivery, please contact us at info@acquoofsweden.com and include your order number.

ACQUO of Sweden does not currently offer repair services for purchased products.

If you experience a problem with a product you have purchased from us, please contact our customer service team at info@acquoofsweden.com.

Please include your order number, a description of the issue and, if possible, photographs showing the problem.

We will review your enquiry and advise you on the appropriate next steps.

ACQUO of Sweden's design heritage dates back to the 1970s and the iconic rubber boots associated with Swedish fashion designer Katja Geiger, known as Katja of Sweden.

Her distinctive approach to fashion helped establish rubber boots as more than practical footwear, introducing elegant silhouettes that combined functionality with personal style.

Today, ACQUO of Sweden continues this Swedish design heritage through a collection of knee-high and over-the-knee rubber boots, combining timeless silhouettes with soft natural rubber and contemporary elegance.

While our designs have evolved over time, the inspiration from Swedish fashion history remains an important part of ACQUO of Sweden's identity.

Yes, ACQUO of Sweden offers gift cards, allowing the recipient to choose their favourite products from our collections.

An ACQUO of Sweden Gift Card is a thoughtful gift for someone who appreciates Swedish design, timeless elegance and distinctive style.

Gift cards can be purchased through our online store and redeemed when shopping at ACQUO of Sweden.

Explore our Gift Cards to find out more.

Proper care will help maintain the appearance, flexibility and longevity of your ACQUO of Sweden boots, which are crafted from soft natural rubber.

Cleaning your rubber boots

After use, gently remove dirt and mud with a soft, damp cloth or sponge. If necessary, use lukewarm water and a mild soap. Avoid harsh detergents, solvents and abrasive cleaning products that may damage the natural rubber.

Allow your boots to dry naturally at room temperature. Never place them near radiators, heaters or other direct heat sources, as excessive heat can damage the rubber.

Drying the inside of your boots

If the inside of your boots becomes damp, allow them to air-dry thoroughly at room temperature before wearing or storing them again.

Avoid using hairdryers, radiators or other direct heat sources to speed up drying.

Caring for natural rubber

To maintain the appearance of your boots, we recommend using ACQUO of Sweden Shine Spray together with our Super Cloth. These care accessories are designed to help refresh and maintain the surface of your natural rubber boots.

Storing your boots

Store your boots in a cool, dry place away from direct sunlight and heat.

We recommend using a boot hanger to help keep the shafts straight and maintain their shape during storage. Avoid folding or creasing the shafts for extended periods.

With regular cleaning, appropriate care and proper storage, your ACQUO of Sweden natural rubber boots can maintain their elegant appearance for years to come.